Delivery & Shipping Information | K9 Crystal Blanks Wholesale

This page explains the shipping, delivery, packaging, lead time and logistics rules for all B2B wholesale orders of K9 crystal blanks, covering North America, Europe and global cross-border export services.

1. Order Processing Lead Time

We have standardized production cycles for different types of crystal blank orders to ensure stable quality and delivery efficiency:

        Standard in-stock crystal blanks: 3–5 working days for packaging and shipment after payment confirmation

        Conventional batch wholesale orders: 7–12 working days production lead time

        Custom shaped / OEM blanks: 15–25 working days (subject to customization difficulty and order quantity)

Peak seasons and raw material shortages may cause slight delivery delays, and we will actively notify and communicate with customers in advance.

2. Professional Export Packaging

As a professional crystal export factory, we adopt exclusive shockproof and drop-proof packaging for all crystal blank products to avoid damage in long-distance transportation:

        Independent soft foam anti-collision protection for each single crystal blank

        Thick carton outer packaging with reinforced corner protection

        Dust-free packaging to keep the crystal surface clean and engraving-ready

        Special wooden box packaging for large-size and high-value crystal products (optional)

Our packaging fully adapts to sea freight, air freight and express cross-border transportation scenarios.

3. Shipping Methods & Coverage

We provide diversified cross-border logistics solutions for global B2B customers, mainly serving the United States, Canada, European countries and other regions:

        Sea Freight: Suitable for large-volume bulk wholesale orders, low logistics cost, stable transportation, the mainstream shipping method for regular B2B customers

        Air Freight: Suitable for medium and small batch urgent orders, fast delivery speed

        International Express: Suitable for sample orders and small trial orders, door-to-door service

The specific shipping method can be negotiated and confirmed according to customer’s order demand and time schedule.

4. Freight & Customs Rules

        All quotation prices are factory prices (EXW terms), excluding international freight, customs duties, taxes and local handling fees,just for crystal blanks .

        International freight can be borne by the buyer or settled by us on behalf of the buyer, which shall be confirmed in advance before order production.

        Buyers are responsible for local customs clearance, import duties and related fees in their destination country.

5. Damaged & Lost Goods Processing

        Before shipment, we will take photos and videos to confirm the intact state of the products and packaging.

        If product damage occurs due to packaging problems during transportation, we will provide free replacement or compensation according to the actual situation.

        For loss and damage caused by logistics company transportation accidents, we will assist customers in claiming compensation from the logistics provider.

6. Delivery Note

All products are factory-inspected before shipment to ensure no scratches, no bubbles, no foggy layers and complete polishing. Customers are requested to check the goods in time after receiving the shipment. If there are quality problems, please feedback to us within 7 working days with real photos and videos for after-sales processing.