Terms and Conditions of k9crystal.com

Effective Date: September 2026


These Terms and Conditions (“Terms”) govern all access, browsing, inquiry, and wholesale cooperation behaviors between you (“Buyer”, “Customer”) and K9Crystal (“Supplier”, “we”, “us”). This is a B2B commercial cooperation agreement applicable to global wholesale customers, engraving studios, trophy manufacturers, and gift distributors.

By accessing our website and submitting cooperation inquiries, you confirm that you have read, understood, and agreed to abide by all the terms below.

1. Business Overview

K9Crystal is a professional manufacturer and wholesale supplier of high-purity K9 crystal blanks, providing standard crystal blank wholesale, custom size processing, OEM/ODM personalized development services. All products are mainly used for laser engraving, 3D internal carving, UV printing, and customized crystal craft production.

2. Quotation & Order Rules

        All prices displayed on the website are wholesale reference prices, subject to formal official quotations according to order quantity, customization requirements, and shipping methods.

        The quotation is valid for 15 working days. Price adjustment caused by raw material fluctuation will be notified to customers in advance.

        We support small-batch trial orders and large-scale bulk orders. Conventional standard products have no strict MOQ limit; customized shaped products are subject to minimum order quantity confirmation.

3. Product Quality & Specification

        All our crystal blanks are made of 100% K9 optical crystal raw materials, without recycled glass doping, with high light transmittance, no bubbles, no foggy surface, and uniform density.

        We implement unified size tolerance, polishing standard and chromaticity control for batch products to ensure batch consistency.

        Slight manual measurement errors and minor cutting texture differences within the industry standard range do not belong to quality problems.

4. Customization & OEM/ODM Service

We provide exclusive size customization, shape development, and process optimization services according to customer drawings and market demands. After the customer confirms the sample and pays the deposit, we will arrange mass production. The final product standard is subject to the confirmed sample.

5. Payment Terms

B2B wholesale orders adopt flexible payment terms. Conventional cooperation adopts deposit prepayment + balance payment before shipment. The specific payment ratio and method shall be subject to the bilateral confirmed sales contract.

6. Intellectual Property Rights

        All website pictures, texts, product designs, and technical content are the intellectual property of K9Crystal and are protected by international copyright laws.

        It is forbidden to copy, steal, modify or use our website content and product pictures for commercial purposes without authorization.

        Customized exclusive products developed for customers shall not be independently promoted or sold by us without customer permission.

7. Liability Limitation

We are only responsible for the quality problems of the crystal blank products themselves. We are not liable for product damage or effect defects caused by customers’ improper engraving, processing, printing, and secondary production operations.

8. Termination of Cooperation

We reserve the right to refuse or terminate cooperation with customers who violate commercial integrity, maliciously default on payments, or deliberately damage our brand reputation.

9. Terms Update

We may update these terms according to business and policy changes. The updated terms will take effect immediately after being posted on the official website.